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Program Manager

Brussels, Belgium
Manage programs with a high degree of change and transformation. The programs can be either  infrastructure or business oriented, business within IT. 

Primary Tasks and responsibilities
  • Ensure well executed people management within different teams.
  • Define timeline and mile stones of the projects.
  • Assign tasks and responsibilities to the team members within different project groups.
  • Managing the risks and issues related to the delivery.
  • Clarify high-level scope and the technical synergies between the different sub-projects.
  • Ensuring the compliance to standards and best practices across all projects.
  • Manage a team of internal staff and/or external contractors.
  • Be proactive in proposing technical solutions and innovations.
  • Reporting progress, issues, risks etc. to the customer and to the program manager.
  • Install a process of « project review » to make sure the continuous qualitative delivery is assured from the “lessons learned”.
  • Self investment and participation to the creation of a « learning school » of the applied knowledge and tools used in the processes’ within different domains.
  • Manage budgets
Secondary Tasks and responsibilities
  • Promote project management activities through positive and constructive networks.
  • Deploy and develop an active and consistent communication with different stakeholders.
  • Conflict management (tech and non-tech).
  • Facilitate the operational functionality of the project groups and other stakeholders.
  • Help define the roles and responsibilities of the project teams and other stakeholders.
  • Follow-up on possible change and deliverables related feedback from the customer on continuous bases.
Non-Technical profile requirements
  • Strong analytical and problem-solving skills
  • Must be able to work on multiple simultaneous tasks with limited supervision
  • Quick learner, motivated self-starter
  • Result oriented & customer centered
  • Structured / Organized
  • Excellent interpersonal, communication and team collaboration skills
  • High accountability and team spirit values Able to cope with a hig degree of change management and complexity Very good in stakeholder management
Methodology/Certification requirements
  • Master Degree in Computer Science OR equivalent through experience.
  • +10 years experience in Program/Project Management in the IT Sector • Very good of Planview, MS Project or equivalent.
  • Certified ITIL + Practitioner of ITIL method with min 5y hands-on practice.
  • IBM oriented & Agile minded.
  • Certified PRINCE2, PMI, or equivalent
Language proficiencies
  • FR and/or NL
  • Good notion of ENG
Location
  • min. 2 days/week onsite is mandatory
  • during the execution of the mission, more onsite presence can be necessary

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