The role is for a Senior IT Business Analyst within the Product Journey Tribe. You will collaborate closely with architects, business and process analysts, and IT delivery partners to design and implement reliable, scalable, and sustainable solutions. Depending on the team, your focus may vary slightly, but the core responsibilities remain aligned.
Responsibilities:
Support the Product Owner in roadmap development and stakeholder alignment
Translate business needs into functional and non-functional requirements
Collaborate with software architects to design end-to-end solutions
Coordinate with onshore and offshore analysts, developers, and testers
Ensure scope preservation and consistency at the epic level
Monitor and optimize application quality, scalability, and maintainability
Provide accurate capacity and effort assessments
Maintain IT processes, documentation, and knowledge management
Propose improvements and support prioritization
Take ownership of initiatives and resolve conflicts across stakeholders
Coach and challenge team members and delivery partners
Requirements & Qualifications:
Master’s or Bachelor’s degree
Minimum 5–7 years of experience in IT, preferably in telco or utility sectors
At least 3 years of experience as a business analyst or consultant
Proven experience in integration projects (especially API-based)
Strong understanding of agile methodologies (Scrum)
Experience in functional analysis and interface design
Must have skills:
Strong analytical and conceptual thinking
Excellent communication skills, adaptable to various audiences
Ability to work autonomously and take initiative
Structured, detail-oriented, and pragmatic
Team player with a collaborative mindset
Experience in vendor coordination and stakeholder management
Ability to translate business needs into technical requirements
Experience with API-based integration projects
Passionate about agile methodologies (Scrum), fostering teamwork among analysts, developers, and testers
Nice to have skills:
Background as a developer/software engineer
Experience with telecom products or within a telco environment