We’re looking for a Communication Officer who loves language and visuals, and knows how to turn complex information into clear, engaging customer communication. You’ll be part of a team that creates content for the company's residential and SOHO customers—ranging from web pages and support articles to emails, SMS, ...
Responsibilities:
Write and edit customer-facing content for web, email, SMS, apps, and support pages
Collaborate with designers, UX experts, and developers to create cohesive digital experiences
Ensure content aligns with the company's tone of voice, branding, and terminology
Validate translated content for quality and accuracy
Use CMS tools (i.e. AEM) to publish and manage content
Participate in workshops and feedback sessions
Create content that drives customer action and supports digital flows
Contribute to visual and multimedia content (e.g., videos, visuals)
Requirements & Qualifications:
Bachelor’s degree in communication or related field
Strong copywriting skills in Dutch
Full professional proficiency in English and French
Affinity with visual communication and digital content
Comfortable working in a fast-paced, changing environment
Ability to work both independently and collaboratively
Must have skills:
Fluent Dutch writing skills
Full professional proficiency in English and French
Strong content creation and copywriting abilities
Basic understanding of digital content flows and web publishing
Ability to assess and validate translated content
Collaborative mindset and proactive communication
Structured and deadline-driven approach
Comfortable with feedback and iteration
Nice to have skills:
Knowledge of InDesign, Photoshop, or other visual tools