We are looking forward to hiring a creative Digital Business Analyst embracing the digital strategy of our “Digital Retail Company” and delivering projects with Agile Scrum methodologies and value to the Business.
Our ideal candidate is familiar with front-end applications (mobile solutions, e-commerce websites, quick commerce, CIAM, marketing websites, customer service solutions, store locator solutions, loyalty programs …) as well as with back-end applications (promotions engine, cronjobs, related DB’s, API gateway, search engines, ...) and integrating both through means of an ESB or API’s.
The responsibilities of a Digital Business Analyst include the following ones, but may slightly vary depending on your level of seniority and the extra value you can add:
Requirements Gathering and Analysis
·Gather functional and non-functional business requirements related to digital applications
·Identify & propose business improvements.
·Perform the functional analysis of these requirements over the different application components.
·Gap analysis.
·Transform the analysis into written specifications or User Stories that will be the basis for refinement and grooming sessions.
·Assist in writing and execution of test cases.
·Ensure correct and complete documentation of requests and analysis.
·Ensure business support for the choices made.
Project Tasks
·Interaction with the project leaders, product owners, IT architects and senior IT technical designers.
·Ensure timely delivery of prerequisites (designs, acceptance criteria, …) required for successful sprint delivery..
·Challenge the estimations (time and budget) handed in by the implementation partners.
·Take care of meeting minutes, action items, user requirements, or deliverables from project meetings.
·Ensure a good collaboration with our external (development) partners for Digital applications.
Application Support
·Ensure and improve the stability of the applications, leading and following up relevant actions towards stability improvements, including regular interactions with the technical teams (infrastructure, architecture, security, ...), problem management follow up, root cause analysis.
·To be the main point of contact for ongoing support requests and coordination with the appropriate teams.
·Collaborate closely with the support teams.
·Business User/Owner Application Support: Provide the basic analysis enabling 2nd and 3rd tier application support for assigned applications.
·Assist in resolving technical and functional issues according to defined prioritization / severity scheme.
·Monitor production data integration processes, ensuring the required availability.
·Maintenance of the knowledge base.
·Some flexibility in working hours during implementations is required.