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Program Manager Marketing AI

Mechelen, Belgium
Our client is looking for a Program Manager AI for Marketing to lead and accelerate the AI transformation within the Commercial Tribe.
You will manage a growing portfolio of AI initiatives that strengthen our marketing processes, content production, personalization, and campaign efficiency.

This is a pioneering role in a rapidly evolving domain, ideal for someone who enjoys building structure, taking initiative, and working across multiple stakeholders while also diving into the content.

Responsibilities:
  • Full ownership of the AI for Marketing program, including governance, planning, prioritization, and reporting.
  • Follow‑up of all AI initiatives:
    • Monitor progress
    • Assess output quality
    • Identify risks and dependencies
  • Business process management: deeply understand internal marketing and content workflows, identify inefficiencies, and propose improvements.
  • Manage and evolve the program roadmap by assessing new AI ideas, prioritizing them, and keeping the roadmap continuously updated.
  • Translate project insights into concrete recommendations for organization, processes, technology, and teams.
  • Create clear executive‑level presentations that support decision‑making.
  • Collaborate with internal teams (marketing, data, tech) and external agencies and partners.
  • Provide hands‑on support on specific AI tracks (e.g., content automation, personalization, generative content) when needed.
  • Keep a close eye on market trends in AI and MarTech and translate them into opportunities for the organization.
Requirements & Qualifications:
  • At least 5 years of experience in program/project management, digital transformation, or digital marketing.
  • Strong stakeholder management skills across all organizational levels (operational → executive).
  • Experience with marketing processes, agencies, or marketing technology.
  • Comfortable working in a role with evolving scope; able to deal with change and ambiguity.
  • Excellent communication skills and the ability to craft compelling executive‑readable slides.
  • Proactive, independent, and strong sense of ownership.
  • Strong affinity with business process management.
Must have skills:
  • Program management in a digital transformation context
  • Business process management (analyzing, optimizing, contextualizing processes)
  • Ability to translate strategic decisions from Senior Leadership Team into actionable guidance for operational teams — and translate operational insights back to Senior Leadership Team in a clear, concise way
  • Stakeholder management
  • Strong analytical and conceptual skills
  • Conceptual knowledge of common marketing & AI tooling
  • Knowledge of marketing operations / MarTech environment
  • Executive storytelling & slide creation
  • Affinity with data and performance optimization
  • Experience with AI applications in marketing or content workflows
  • Ability to navigate change & ambiguity
  • Autonomous and self‑driven working style
Nice to have skills:
  • Experience with specific marketing & AI tooling:
    • Content Management Systems:
      • Adobe Experience Manager (AEM)
      • Sitecore
      • Bloomreach
    • Digital Analytics:
      • Adobe Analytics
      • Google Analytics
      • Contentsquare
    • Advertising Platforms:
      • DV360 (Display & Video 360)
  • Experience in enterprise environments (telecom, finance, large corporates)
  • Consulting background
  • Experience in roadmap or portfolio management

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