The role is for a Senior IT Business Analyst within the Product Journey Tribe. You will collaborate closely with architects, business and process analysts, and IT delivery partners to design and implement reliable, scalable, and sustainable solutions. Depending on the team, your focus may vary slightly, but the core responsibilities remain aligned.

Responsibilities:

Participate in initiatives from discovery to delivery: Take accountability for your role throughout the delivery lifecycle — contribute to requirement discovery workshops, facilitate alignment between business and technical teams, and ensure that your deliveries support timely and effective solution outcomes.
Act as the liaison between business and delivery partner: Elicit and refine business requirements, translate them into clear functional and non-functional specifications, and collaborate with product owners to shape roadmaps and delivery priorities.
Design cohesive end-to-end solutions: Ensure proposed solutions align with enterprise architecture, integrate smoothly across applications, and support maintainability and scalability.
Develop multiple solution scenarios: Evaluate alternative designs that fit within existing IT ecosystem and constraints, enabling informed decision-making for business stakeholders.
Collaborate across ecosystems: Coordinate with architects, developers, testers, and analysts (onshore/offshore), as well as external partners (network owner and field technician companies).
Support knowledge transfer: Provide documentation, training, and handover to operational and support teams post-implementation.
Contribute to continuous improvement: Maintain IT documentation and business process models, ensuring clarity and consistency across systems and teams

Requirements & Qualifications:

Bachelor’s or Master’s degree in Information Technology, Engineering, or related field
5–7 years of experience as a Business or Functional Analyst in IT delivery
Proven experience in integration-heavy projects (preferably API-based solutions)
Solid understanding of Agile (Scrum) delivery frameworks
Strong analytical, conceptual, and system-thinking skills

Must have skills:

Technical fluency: Skilled in designing/ understanding APIs as per industry standards, database querying (SQL), and application architecture components and their roles in business processes.
Independent and proactive: Able to operate autonomously, prioritize effectively, and drive progress without close supervision.
Stakeholder engagement: Excellent communication and facilitation skills to manage discussions between business owners, architects, and external partners.
Solution-oriented: Capable of designing pragmatic, scalable solutions that balance technical feasibility with business value.
Process visualization: Experienced in BPMN, UML, or sequence diagramming to model processes, integrations, and data flows.
Adaptable and resilient: Comfortable with ambiguity and able to bring structure and clarity in evolving multi-stakeholder environments.

Nice to have skills:

Affinity with coding and technical curiosity – You don’t need to be a developer, but you enjoy understanding how things work under the hood and feel comfortable reading or discussing code when needed.

Jobs at onetowin